Support
Our dedicated team thrive on being pushed and challenged every day. Everyone is 100% focused on offering the best service to our customers. We place a strong emphasis on customer service, our support staff all have a sound knowledge of Internet related technologies. If a query arises that is not answered by our FAQ section, please contact us and it will be immediately researched and the answer added as soon as possible. This helps to expand our FAQ section and gives our support team more time to respond to customer queries.
- UK based support centre
- Experienced and helpful technical support staff
- Aim to resolve queries within a maximum of 24hrs
Plesk Online Flash Tutorials
We have a comprehensive series of flash tutorials designed to aid Plesk users in learning how to use the software.
If you can not find the answers you are looking for on our support pages then you can contact us through our automated ticket system.
If you need to speak to someone, whether it is a pre-sales question or server related issue, then our friendly and competent support advisors are on hand to answer you call at our UK based call centre.
Glossary
If you are confused by any of the abbreviations or jargon surrounding Virtual Private Servers our Glossary page is more than likely to have the explanations you are looking for.
Server Support Policy
For queries relating the the support we offer once you have purchased a VPS server from us, please head on over to the Support Policy section.