Complete management by trained professionals
If you’re part of the massive growth in online service and commerce, you’ll know just how vital it is to avoid disruption to your hosted services for both your brand and financial health.
With over 10 years of experience as a managed hosting provider we have a proven record of consistency, dependability and expertise which we apply to all our Intelligent Infrastructure as a Service ("IaaS") solutions. As one of the UK’s leading managed hosting providers, ServerChoice delivers the very best in performance, uptime and security for your business. Guaranteed.
Management by trained professionals
At ServerChoice we like to view our staff as an extension of your own team, working together to meet the unique demands of your business from day one. From your first meeting with our professionally trained Systems Architects and Engineers you’ll find a flexible and focused approach to your specific needs.
Getting it right first time means more reliable uptime.
By spending more time on the design phase of your managed hosting solution, our Systems Architects select the optimum equipment and vendors for the job — meaning your solution will perform exactly as it was intended to, without any nasty surprises.
Incorporating the necessary degree of resilience into key components is a vital part of this process. We simply will not build solutions that don’t include a certain level of resilience, allowing us to deliver the highest possible uptime right from day one.
You’ll receive pro-active server management beyond the initial build, which means we look after every aspect of managing your infrastructure, including security, software updates, monitoring and daily maintenance — with a guaranteed SLA. That’s our promise.
Identifying problems before they become a bigger issue is one of the unique benefits of this pro-active management approach. Our engineers will act swiftly to investigate and resolve any problems that may occur and we often have things running smoothly again even before you’ve contacted us, getting your business back on track before you know it.
Hosting. Not hassle
After rigorous integration testing, your managed hosting solution is deployed and monitored continuously to ensure that everything is running smoothly – and if it’s not, we’ll make sure that you get direct contact with someone who can help you. Often it will be one of the extended team who set up your solution, so you get the quickest possible resolution.
What our customers say
“Financially the service wins on every level. Even on the less tangible measures we can see a difference. We’re up, and up significantly.”Nick Fryer, CTO,Euroffice
Solutions and service, not just support
Over the top support impacts your business bottom line. If your hosting solution performs in the way it was intended, you’ll spend fewer hours on support calls. That’s the ServerChoice view. Achieving highest possible uptime results in real reduction of support interaction, saving time and money for your business.
Should you need to talk to someone for advice or action, your extended ServerChoice team, including your own dedicated Account Manager, is on hand.
- All our solutions are designed and built to your exact requirements
- A guaranteed SLA provides our commitment to deliver agreed service levels
- Your own dedicated, reachable account manager
- World-class data centres, with N+1 redundancy across all major components
- Complete management of infrastructure by trained professionals
- Fully managed backup options and business continuity offerings
- 24x7 support and infrastructure monitoring