Your GPU cloud. Our NOC.
Running a high-performance GPU cloud takes more than great hardware. Behind every GPU cluster you provision sits a network that needs to perform flawlessly, around the clock. For neocloud providers focused on scaling GPU-as-a-Service, building a dedicated in-house network operations team can be challenging and resource-intensive. That’s where ServerChoice comes in.
Our Network Management Services give neocloud providers turnkey access to a dedicated team of network engineers who design, build and manage your infrastructure 24×7×365, all delivered remotely from our Network Operations Centre. Whether you're operating InfiniBand AI training fabrics, RoCE-based GPU clusters, or Kubernetes-orchestrated compute environments, we provide the expert oversight your network demands from initial architecture through to day-to-day operations, freeing you from the burden of recruiting, training and retaining specialist networking staff.
With over two decades of operational experience and a team already in place, ServerChoice delivers enterprise-grade network design, deployment and management at a fraction of the cost of building an in-house NOC, making us one of the best-value network operations partners in the industry. It's the same proactive, personal approach that has earned ServerChoice an impressive track record across our own data centre network, now extended to yours.
What’s included
24×7×365 GPU Infrastructure Monitoring
Continuous, automated monitoring of your switches, routers, fabric managers and network devices. Alerts are generated and escalated according to severity, so potential issues are caught and resolved before they ever reach your customers or disrupt GPU workloads.
Fault Diagnosis & Swift Resolution
The moment an issue is identified, our engineers spring into action. In GPU cluster environments where a single network fault can stall an entire distributed training job, speed matters. Critical issues affecting entire sites receive an initial response within 15 minutes, day or night, with clear escalation paths for every severity level.
Backups & Maintenance
Regular configuration backups and proactive maintenance of your network devices, giving you confidence that your infrastructure is protected and up to date. For neocloud environments running high-value AI workloads, this level of care is essential.
Secure Support Portal
All requests are managed through our secure support portal, giving you full visibility of every incident, change request and resolution, all in one place. If you need a quick answer, customers are invited to join a shared Slack space where our engineers are on-hand.
Configuration & Change Management (optional add-on)
Need hands-on-keyboard support? Our engineers can handle security updates, routing changes, firmware upgrades, fabric reconfigurations and policy adjustments on your behalf, so your network evolves as you scale your GPU fleet.
Deep expertise in GPU cloud networking
Every neocloud network is unique. The specialised skills needed to run a lossless InfiniBand AI training fabric are very different from those required to manage a front-end Ethernet network or a multi-tenant Kubernetes cluster. That’s why the ServerChoice team brings over two decades of hands-on experience across the full spectrum of network infrastructure.
- InfiniBand & AI Compute Fabrics – Our engineers have designed and operated high-performance networks spanning InfiniBand and RoCE fabrics, supporting the demanding GPU clusters that underpin your customers’ AI training and inference workloads. We understand the operational reality of maintaining lossless fabrics at scale.
- Data Centre Switching & Routing – Proven expertise in data centre switching and routing, cloud-native platforms, and distributed edge deployments. We understand how front-end and back-end networks must work together to deliver reliable GPU-as-a-Service.
- Multi-Tenant Network Architecture – Operational expertise across multi-tenant network segmentation, ensuring predictable, lossless GPU connectivity for each of your customers while maintaining isolation and security across your platform.
Built for neocloud providers who need to move fast
We designed our Network Management Services for neocloud providers that need enterprise-grade network operations but prefer to invest their resources in growth rather than building a NOC team from scratch. When you’re scaling GPU clusters and AI infrastructure, the opportunity to leverage specialist network support is especially valuable: high-performance networking technologies such as RDMA and RoCE benefit from deep specialist expertise. Your focus should be on delivering compute to your customers, and we’ll take care of a 24×7 network operations team.
Whether you’re a GPU-as-a-Service startup, an established neocloud scaling into new regions, or a cloud provider adding AI infrastructure to your existing platform, ServerChoice provides the network management expertise you need. We work as a seamless extension of your team; flexible, responsive and always available.
GPU-as-a-Service Providers
Operating bare-metal and virtualised GPU clusters where InfiniBand and RoCE fabric management benefits from specialist operational expertise.
AI Infrastructure Platforms
Running the network infrastructure behind AI training and inference platforms, where ultra-low-latency, lossless fabric operations are non-negotiable.
Kubernetes-Native Cloud Providers
Managing the network layer for Kubernetes-orchestrated GPU environments, where container networking and high-bandwidth interconnects need consistent operational oversight.
Emerging Neocloud Operators
Growing neocloud businesses that need proven network operations expertise from day one, without the lead time and cost of hiring and retaining a specialist internal team.
Response times you can count on
Every incident is categorised by severity, with clear response targets designed to keep your GPU infrastructure and customer workloads running smoothly:
| Severity | Definition | Initial Response |
|---|---|---|
| Critical | Entire site or multiple sites offline | 15 minutes (24×7) |
| Urgent | Resilience threshold reached; multiple customers affected | 1 hour (24×7) |
| Standard | Single customer affected | 8 business hours |
| Information / Service Request | General enquiries and change requests | 40 business hours |
When you’re billing customers for GPU compute time, network downtime hits your bottom line directly. Our severity-based escalation model ensures that the most impactful issues always receive the fastest attention, protecting your SLAs and your revenue.
Getting started is simple and seamless
Step 1
Secure connectivity
We begin by establishing secure connectivity between your network devices and our monitoring platform, typically via VPN, out-of-band access, or another agreed access method.
Step 2
Device onboarding and monitoring setup
From there, we onboard your switches, routers and fabric managers, configure monitoring thresholds and alerting, and begin 24×7 oversight from our Network Operations Centre.
Step 3
Full visibility and control
You stay in control throughout. Our secure portal gives you complete access to our team, allowing you to raise requests, track incidents, and review changes at any time.
Focus on scaling your GPU cloud. We’ll manage the network.
Building and running a 24×7 network operations team requires a significant investment of time, budget and expertise. ServerChoice’s Network Management Services give you all the benefits of an expert NOC (monitoring, maintenance, fault resolution and change management) without the overhead. It’s another example of how ServerChoice goes further and does the right thing. That’s ServerChoice.
Some of our customers
SCDC provide excellent levels of skill within their team. They took me as a customer tremendously seriously and continue to do so after the PO and cheques have been signed.
The facility is better than Tier 4 in many regards, and the high level of security exceeded our expectations. It’s a great service and I know we can rely on it.
Get a quote today
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